How to Connect Mac OS Devices to SVA’s WiFi
Before you start:
You'll need an internet connection to install the certificate (this can be done on or off campus). If you're on campus for the first time and haven't yet onboarded your device, use your phone's hotspot to obtain internet access. Alternatively, get guest Wi-Fi credentials by going to guestwifi.sva.edu and sign onto the SVA Guest WiFi network for access (use your phone or another device to request them). Once you have access, proceed to properly onboard your device to join SVA Secure WiFi. Make sure that all pop-up blockers are disabled.
Once you're online:
Go to wifi.sva.edu and follow the instructions to complete the certificate installation process.
Device Requirements:
Your device must support 5GHz Wi-Fi (802.11a/n or 802.11a/n/ac).
1. From your wireless device, open up a web browser and navigate to wifi.sva.edu.
2. You will be greeted by the below page. Select the radio button next to “Configure via Dissolvable Agent,” and click the “Join Now” button.
3. You will be prompted for permission to download the dissolvable agent. Click on “Allow.”
4. Navigate to the location of the downloaded installer file. Depending on your browser, this can be the Desktop, Downloads folder, or any other location you may have specified. Once located, double-click the installer file to begin the installation.
5. A volume will then mount, and a window with the configuration app will open. Double-click on the app to launch the configuration utility.
6. A message warning you that the configuration utility app is an app downloaded from the Internet, will pop up. Click “Open.”
7. Next, on the authentication landing window shown below, click “Next.”
8. From this point on, you may get a series of prompts requesting permission to access different areas of your OS (NOTE: These prompts will vary based on the web browser that you are using, and your security settings. For all such prompts, grant permission. If prompted to enter credentials for any of these, it must be those of a local administrator on the computer). Using Safari, click on “OK” as shown below.
9. After you grant the requested permissions, you will then be taken to the myID sign-in page. Please fill in your myID credentials, and click “Sign In.”
10. Continue with the authentication process. (NOTE: The method of secondary authentication that you have set up for yourself may vary from the one shown below).
11. After the authentication process, you will be prompted with a request to allow the dissolvable agent to make changes to your OS. Enter the credentials of an administrator account on your computer, and click “OK.”
*The local administrator account on your personal computer is not the same as your SVA login unless you are on an SVA-owned and managed device and have administrative privileges.
12. You will then be asked to grant access to your KeyChain. Enter a local administrator account password, and click “Always Allow.”
*If your local administrator password is blank, leave the field blank and click "Always Allow."
13. Back at the dissolvable agent utility, you should get a “Joined” message. Click “Done.”
If you get a message with an error as shown below, click “Continue.”
14. Next, locate the SSID “SVA Secure WiFi,” and select it (NOTE: If you are preparing your device to connect to SVA’s secure wireless network when you are off campus, you will not see the “SVA Secure WiFi” SSID. In this instance, you will need to complete steps 14-19 when on campus).
15. Upon selecting it, a request for credentials will appear. For “Mode,” select “EAP-TLS” from the dropdown menu.
16. Once you change the Mode to EAP-TLS, the next field down will change its name to Identity. From the drop-down menu, select your identity from the list. It should be your full name as registered with SVA. In the Username field, enter your myID username. Additionally, make sure that the “Remember this network” box is checked.
17. Next, click on the wireless network icon on the task bar, and confirm that there is a checkmark by the “SVA Secure WiFi” SSID.
18. Next, open System Preferences -> Network, and confirm that there is a checkmark in the box next to “Automatically join this network.” If not, select it and click “Apply.”
19. After you have successfully connected, you may close any open windows, and eject the volu